FAQ
Find answers to common questions about our services.
Washing time usually takes 1-2 business days depending on the amount of clothes and fabric type. We will provide updates via SMS at each stage of the process.
Yes, we accept clothes made of sensitive fabrics such as silk and fine cotton. We use special washing techniques to maintain fabric quality.
You can contact us via phone or messaging app to book the service. We will send a courier to pick up your clothes on the scheduled day.
There are no additional fees for delivery within a 5 km radius. For areas outside this radius, delivery fees will be charged based on distance.
Each piece of clothing is labeled with a unique code and stored securely. We also have insurance for lost or damaged clothes during the washing process.
Yes, we offer special services for heavy clothes such as bed sheets, blankets, and cleaning cloths. The cost of this service is higher based on the fabric type and quantity.
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